27 March 2008

Kudos where kudos are (is?) due

A virtual tip of the Yank in London hat to BAA and its new, shiny yet controversial Terminal 5 at Heathrow. They have managed to arrange for a serious baggage delay almost before they had any bags to delay! Well done everyone. I think you should head off for an overpriced pint in one of the terminal's ersatz pubs before actually working on resolving the problem.