A virtual tip of the Yank in London hat to BAA and its new, shiny yet controversial Terminal 5 at Heathrow. They have managed to arrange for a serious baggage delay almost before they had any bags to delay! Well done everyone. I think you should head off for an overpriced pint in one of the terminal's ersatz pubs before actually working on resolving the problem.
2 comments:
Is.
Ta!
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